A cake without the icing can still taste good. But you know that a cake with icing can be simply delicious. Like the Setup and Filler, this rule is often over-looked. It can come in handy during some very important situations. Have you ever said something that wasn’t easily understood right away? Have you ever said something that you realized was offensive to the listener? The icing is that […]
The Filler
Filler phrases are used to control the middle of the conversation. Filler phrases come in all shapes and sizes. Let’s look at some examples:
“…and this brings me to why I am here…”
“…that’s not to say that I wouldn’t, but…”
“…and you’re probably wondering why I would bring that up…well…”
“…so that’s where we are now…”
“…we all do…well maybe not all of us, but…
“…I can see by the look on your face […]
The Setup
Setups help control the beginning of any given conversation or group of phrases. Let’s look at some examples:
“So I was thinking, why don’t we go to the…”
“You may not want to hear this, but…”
“Here’s where I stand on that issue…”
“You may think I’m crazy for saying this, but…”
“I’m not the smartest guy in the world, but I do know that…”
“Listen, and I’m being serious this time, I think…”
“I don’t […]








